TERMS & CONDITIONS
1. About Us
FW Catapults is a sole trader business based in Hertfordshire and Essex, United Kingdom.
We sell physical catapult products and provide repair services.
2. Eligibility
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Our products are intended for customers aged 18 and over.
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By purchasing from us, you confirm that you are at least 18 years old.
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We do not require ID, but age responsibility lies with the customer.
3. Products & Services
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We sell physical catapult products and offer repair services.
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All product descriptions and images are provided for guidance only.
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Minor variations may occur due to the handmade or repaired nature of items.
4. Orders
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Orders can be placed via our website or eBay.
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All orders are subject to acceptance and availability.
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We reserve the right to refuse or cancel any order at our discretion.
5. Pricing & Payments
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All prices are shown in GBP (£) unless stated otherwise.
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Payment must be made in full at the time of purchase.
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Accepted payment methods:
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Card payments
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PayPal
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Bank transfer
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No deposits or payment plans are offered.
6. Shipping & Delivery
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We ship nationally within the UK.
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Orders are typically dispatched within 2 working days.
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All shipments include tracking.
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Delivery times are estimates and not guaranteed.
Damaged Items
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If an item is damaged during shipping, FW Catapults will take responsibility.
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We will repair the item, not replace or refund it.
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Customers must contact us as soon as possible with details and evidence of damage.
7. Returns & Refunds
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We do not accept returns.
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All sales are non-refundable, including repaired items.
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If an item needs to be sent back for repair, the customer is responsible for return shipping costs unless otherwise agreed.
8. Repairs
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Repair services are carried out to the best of our ability.
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FW Catapults is not responsible for pre-existing damage or wear beyond the agreed repair.
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Repaired items are not refundable.
9. Safety & Use Disclaimer
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Catapults sold by FW Catapults are intended for target use.
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How the product is used is the sole responsibility of the customer.
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All products are used at your own risk.
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FW Catapults accepts no liability for:
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Injury
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Damage
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Misuse
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Illegal use of products
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10. Limitation of Liability
To the fullest extent permitted by law, FW Catapults shall not be liable for any loss, injury, or damage arising from the use or misuse of our products.
11. Intellectual Property
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All content on this website, including images, text, logos, and designs, is the property of FW Catapults.
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Content may not be copied, reproduced, or used without written permission.
12. Changes to These Terms
We reserve the right to update or change these Terms and Conditions at any time.
Changes will take effect immediately once posted on the website.
13. Contact
If you have any questions about these Terms and Conditions, please contact us via the details provided on our website.
If you want, next I can:
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Tighten this up to be extra UK-compliant
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Create a matching Refund Policy, Shipping Policy, or Privacy Policy
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Adjust the tone to be more hardcore / hobbyist / friendly
Just tell me 👌